Flight delay? Cancellation? Missed connection flight? Lost luggage? Extra costs with hotel?
Get your compensation with the first-class and proven partner.
We work for you, the process is simple and transparent, you don’t risk anything.
We guarantee the best market conditions for you…
Once you send us more favorable terms from our competitors, we will always call you this offer and reduce it by another 2%...
How much compensation might you be entitled to? The amount of your compensation is based on the distance of your flight.
250 € up to 1 500 km
| Examples: | ||
| Prague | Paris | |
| Bratislava | London | |
| Prague | Brussels | |
400 € from 1 501 km up to 3 500 km
| Examples: | ||
| Brno | Madrid | |
| Prague | Moscow | |
| Bratislava | Lisbon | |
600 € over 3 501 km
| Examples: | ||
| Prague | New York | |
| Vienna | Tokyo | |
| Prague | Dubai | |
When can a claim for compensation be filed against an airline?
Missed connecting flight
You are entitled to compensation in the event that the customer fails to make a connecting flight as part of the arrival destination through the fault of the airline, where the delay at the destination is more than 3 hours from the planned arrival.
Flight delay
You are entitled to compensation in the event of a delay at the arrival destination of more than 3 hours from the planned time of arrival.
Flight cancellation
You are entitled to compensation when the cancellation of the flight is reported by the airline less than 14 days before the planned date of departure.
Refused boarding
You are entitled to compensation in cases when you have been refused access to board the plane as a passenger.
Delay, loss or damage to luggage
Entitlement to compensation arises in case of loss of luggage (it’s not returned to the owner within 21 days), and delay thereof (expenses for the purchase of necessary items).
How does the compensation process work? It’s simpler than you think.
1 Submit your request
Using our simple, intuitive form you enter the number, date, and circumstances of your flight, along with your contact information, and we will notify you promptly as to the amount of your potential compensation.
2
Give us
power of attorney
Once your request is approved, we will send you a simple power of attorney form, which you complete, sign, and return to us.
3
We negotiate
on your behalf
Our team negotiates the highest possible compensation for you. Once we complete our negotiations with the airline, we will let you know.
4
You receive
a compensation payout
Once you get our message about the successful completion of your case, all you need to do is enter your bank account number and we immediately send the amount to your bank account.
Why choose ClaimCloud? We take all of your negotiations completely on our shoulders, leaving you to devote your free time to whatever you like.
We handle the entire world
For us it doesn’t matter where the flight took place. If you’ve had a problem anywhere in the world, we’ll explore the options and attempt to compensate your losses even in places other companies can’t. We can obtain compensation in cash, gift vouchers, or even frequent flyer miles.
High success rate
We navigate the processes and tricks that the airlines use against their clients. We have a legal team who increases the chances for success, even in cases where the claim seems at first glance to be unenforceable.
Transparent and accommodating approach
Thanks to our unique customer system and iPhone app we are available to you 24 hours a day, 7 days a week, 365 days a year, giving you constant access to a summary of the status of your claim.
