Flight delay? Cancellation? Missed connection flight? Lost luggage? Extra costs with hotel?

Get your compensation with the first-class and proven partner.

We work for you, the process is simple and transparent, you don’t risk anything.

We guarantee the best market conditions for you…

Once you send us more favorable terms from our competitors, we will always call you this offer and reduce it by another 2%...

How much compensation might you be entitled to? The amount of your compensation is based on the distance of your flight.

250 € up to 1 500 km

Examples:
Prague Paris
Bratislava London
Prague Brussels

400 € from 1 501 km up to 3 500 km

Examples:
Brno Madrid
Prague Moscow
Bratislava Lisbon

600 € over 3 501 km

Examples:
Prague New York
Vienna Tokyo
Prague Dubai

When can a claim for compensation be filed against an airline?

Missed connecting flight

You are entitled to compensation in the event that the customer fails to make a connecting flight as part of the arrival destination through the fault of the airline, where the delay at the destination is more than 3 hours from the planned arrival.

Find out more

Flight delay

You are entitled to compensation in the event of a delay at the arrival destination of more than 3 hours from the planned time of arrival.

Find out more

Flight cancellation

You are entitled to compensation when the cancellation of the flight is reported by the airline less than 14 days before the planned date of departure.

Find out more

Refused boarding

You are entitled to compensation in cases when you have been refused access to board the plane as a passenger.

Find out more

Delay, loss or damage to luggage

Entitlement to compensation arises in case of loss of luggage (it’s not returned to the owner within 21 days), and delay thereof (expenses for the purchase of necessary items).

Find out more

How does the compensation process work? It’s simpler than you think.

1 Submit your request

Using our simple, intuitive form you enter the number, date, and circumstances of your flight, along with your contact information, and we will notify you promptly as to the amount of your potential compensation.

2 Give us
power of attorney

Once your request is approved, we will send you a simple power of attorney form, which you complete, sign, and return to us.

3 We negotiate
on your behalf

Our team negotiates the highest possible compensation for you. Once we complete our negotiations with the airline, we will let you know.

4 You receive
a compensation payout

Once you get our message about the successful completion of your case, all you need to do is enter your bank account number and we immediately send the amount to your bank account.

Why choose ClaimCloud? We take all of your negotiations completely on our shoulders, leaving you to devote your free time to whatever you like.

We handle the entire world

For us it doesn’t matter where the flight took place. If you’ve had a problem anywhere in the world, we’ll explore the options and attempt to compensate your losses even in places other companies can’t. We can obtain compensation in cash, gift vouchers, or even frequent flyer miles.

High success rate

We navigate the processes and tricks that the airlines use against their clients. We have a legal team who increases the chances for success, even in cases where the claim seems at first glance to be unenforceable.

Transparent and accommodating approach

Thanks to our unique customer system and iPhone app we are available to you 24 hours a day, 7 days a week, 365 days a year, giving you constant access to a summary of the status of your claim.

References

5.0

Dnes mi přišla finanční kompenzace v maximální výši. Ještě jednou moc děkuji a vřele vás všem doporučím!

Kateřina Vučkovska

Děkuji za kladné vyřízení naší reklamace zpoždění letu, i když to vypadalo beznadějně. Pro Váš tým to beznadějné nebylo.

Romana Šímová

Super rychlá komunikace, vše kvalitně popsáno.. díky Vám máme max. možnou částku za zrušený let, vyřízení bylo ani ne do měsíce.
Proste parada, mohu doporucit kazdemu ... 

Lukáš Vítek

Two months ago I didn't believe airlines would bother with my claim. Nowadays I am receiving 250 EUR on my bank account! Thank you ClaimCloud! Easy, Fast, Successful.

Adam Lebeda

Velice děkujeme této společnosti za perfektní vyřízení reklamace našeho zpožděného letu. Výše částky, která nám byla vyplacena nás mile překvapila. 100% doporučujeme.

Daniela Hagarová

Ještě jednou velmi děkuji za pomoc :-) Reklamace byla úspěšně po 2 měsících vyřízena. Komunikace na skvělé úrovni. Pokud budete chtít reklamovat letenku, určitě doporučuji přes tuto společnost!

Leona Cinerová

Dobrý den, i já se připojuji s pochvalou za úspěšné vyřízení reklamace za zpožděný let a nejen do nového roku přeji hodně úspěchů a pevné nervy u dalších reklamací. Díky.

David Lička

Velké poděkování týmu ClaimCloud za perfektní vyřízení naší reklamace zpožděného letu. Kompenzace v maximální možné výši je na našem účtu. Jupííííí. Díky:)

Pavlína Perháčová 

Děkuji moc za kladné vyřízení mého letu do Paříže, kde jsme byli nuceni letět přes Ženevu.

Pavel Kůla

Děkuji za rychlé a kladné vyřízení reklamace zpožděného letu, kvůli kterému jsme nestihli let navazující. Profesionální přístup a okamžité zaslání kompenzace.

Lenka Hrbáčová

Ďakujeme veľmi pekne za pomoc, bez komplikácii a promptné riešenie. Skvelé služby, zatiaľ spokojnosť. Odporúčam.

Filip Fipo Klimko

Not convinced? See for yourself